At CheckFree, we know privacy is important to you. It is also vital to our business. This document explains our Privacy Policy for the products and services offered through www.mycheckfree.com, and explains how we safeguard your privacy as a user of those services. It also explains what types of personal information we collect, and how we use this information. CheckFree.s protection and use of your non-public personal information complies with federal privacy guidelines that apply to financial institutions. For more details on what your rights and obligations are when using the products and services offered by www.mycheckfree.com, please refer to the Terms & Conditions found at www.mycheckfree.com.
Coverage
It is CheckFree.s policy to protect the confidentiality of your information. We do NOT rent or sell your information for any purpose for any service we provide.
CheckFree offers many products and services, some of which are available through other organizations such as banks, credit unions, brokerage firms, Internet portals, and others. This Privacy Statement applies only to electronic billing, electronic payment, and other services offered through www.mycheckfree.com. CheckFree services offered through other organizations comply
with the Privacy Policies of those organizations.
What Types of Information We Collect
The Personal Information that CheckFree collects from or about you may include:
- Contact information such as name, address, and e-mail address;
- Account numbers for bills you would like to view online;
- Bank checking account numbers and credit card information, if you decide to make payments through www.mycheckfree.com;
- A password, secret question and secret answer to help verify your identity and authenticate your access to your information and services at www.mycheckfree.com.
How We Collect Your Information
CheckFree may collect personal information about you from any of the following sources:
- Your enrollment applications, or similar forms;
- Your use of the www.mycheckfree.com Web site and services;
- Companies that provide content, such as electronic bills, to www.mycheckfree.com, or that use CheckFree.s electronic billing and/or electronic payment services at their sites;
- Consumer reporting agencies; and
- Other sources, as allowed by law.
What Information We May Disclose and to Whom
CheckFree treats your Personal Information as confidential. CheckFree does not sell or rent your Personal Information. CheckFree does not share your Personal Information in a manner that differs from what is described in this Privacy Policy without your prior consent.
There are some third parties to whom we disclose Personal Information to ensure the accurate operation, protection, security and maintenance of the services we provide to you, as outlined below:
- Companies Involved in Completing Your Transactions. In order to complete your transactions, we may disclose your Personal Information to those involved in a particular transaction. For example: we may disclose your Personal Information to your electric company (or its service providers) about a specific payment to that electric company.
- Fraud or Identity Screening Services. We may share your Personal Information with credit bureaus, identity screening services, or other service providers to protect you and us against fraud.
- Government Agencies or Authorities. We may share your Personal Information when we believe it is necessary to comply with the law or a court order. CheckFree may make similar disclosures to protect our rights or property. We may also make such disclosures to protect the personal safety of the public or you.
- Those Whom You Choose. We will share your Personal Information with those to whom you authorize or request disclosure.
In addition, CheckFree may provide Contact Information to CheckFree service providers, to companies offering online bills through www.mycheckfree.com and to companies that accept payment services offered through www.mycheckfree.com so that you can be informed about payment options, online bill content, and other services offered through www.mycheckfree.com. This Contact Information is limited to your name, address, and e-mail address. Other Personal Information as outlined in this Privacy Statement is not disclosed for this purpose.
Opting Out
You may choose to opt out of our providing your Contact Information to other companies that deliver online bill content to www.mycheckfree.com or that accept online payments through www.mycheckfree.com services. You will be given the opportunity to opt out of the biller identification service provided by the Scout feature of www.mycheckfree.com. Some participating billers may require your e-mail address in order to make their bills available to you online. In addition to exercising your opt-out choices on www.mycheckfree.com, you may communicate your opt-out preferences to us at any time in writing by using either the mailing address or e-mail address listed below.
Access to Your Information
You may review and update your Personal Information at any time to ensure that it is accurate and up-to-date by going to the .My Profile. section on www.mycheckfree.com.
How We Keep Your Information Secure
To ensure that your Personal Information remains confidential, CheckFree uses Secure Sockets Layer (SSL) technology to transmit and receive your Personal Information. This technology encrypts or scrambles your Personal Information so it is virtually impossible for anyone other than CheckFree to read it.
Additionally, we maintain physical, electronic, and procedural safeguards to help prevent unauthorized access to your Personal Information. We update and test our technology to improve these protections and to ensure the integrity of your Personal Information.
CheckFree has procedures that limit employee access to your Personal Information to those with a business reason to have such information. We educate our employees about the importance of confidentiality and customer privacy, and we take appropriate disciplinary measures to enforce our privacy practices.
Protection for Former Customers
We treat the Personal Information of our former customers with the same care and respect as that of our current customers.
Keeping Up to Date with Our Privacy Policy
CheckFree will provide you with notice of our Privacy Policy each year as long as you directly use our products and services. The most current Privacy Policy is on the www.mycheckfree.com Web site. For a printed copy of the most current Privacy Policy, you may contact us by mail, by telephone, or by e-mail at the addresses listed below.
Contacting Us
At CheckFree, your privacy and the protection of your Personal Information are central to our business. Our products and services are developed with your privacy and security as a priority. If you have any questions about this Privacy Policy, or if you would like to communicate your opt-out preferences to us, please contact us in one of the following ways:
In writing: CheckFree Services Corporation
Customer Service . Privacy & Security
P.O. Box 2168
Columbus, OH 43216
E-mail: ebillinfo@checkfree.com