Credit Card Management from Fiserv is a complete online solution that reduces the total cost of ownership of online delivery for most financial institutions, while enabling the financial institution to drive increased revenue through new account sales and retention. Financial institutions can also save money by offloading work from customer service representatives through increased self-service online.

Credit Card Management enables instant account opening for qualified prospects and leverages the Voyager® Payments Warehouse from Fiserv for easy payments. Credit Card Management also supports business cards, while user interface flexibility provides the ability to manage any number of customized features for various affinity programs.

Online Account Opening
Prospects are more likely to open accounts if the application process is fully automated and decisions can be given immediately. Credit Card Management addresses these needs and enables instant account opening of new and additional credit card accounts for qualified prospects.

Realtime Information and Transactions
Credit Card Management gives cardholders a complete, realtime view of their account information, including balances, transactions, payments, credit limits, cash advance limits, account history, finance charges, and much more.

Secure Single Sign-On
Voyager® enables seamless integration across Voyager® Consumer Banking and other lines of business, so cardholders can access all products and services seamlessly, with a single sign-on.

Bill Payment and Presentment
Payments and presentment for Credit Card Management provide cardholders with an easy way to pay their credit card bill and other bills online. This functionality provides cardholders with the convenience of scheduling and managing their credit card payments online, as well as an audit trail of their payment history.

Realtime Alerts
Credit Card Management provides notifications of changing balance conditions, successful or unsuccessful payments, and payment due information, and can notify a cardholder in realtime.

Integrated Self-Service
Credit Card Management self-service functionality includes the ability to submit disputes, request copies of sales slips, apply for credit line increases, replace or add cards, change addresses, set user IDs and passwords, add or remove authorized users, and order convenience checks.

Differentiated Branding
Credit Card Management provides financial institutions with a highly flexible user interface capable of supporting the customized features and user experiences needed for a wide array of differentiated affinity programs within a single URL, or within multiple URLs.

Business Card Management
Credit Card Management supports business cards, including the management of employee credit limits and spending through variable, delegated authorities.

Personal Financial Management Integration
Credit Card Management enables OFX full-synchronization and realtime download capability for users of personal financial management (PFM) software, such as Intuit® Quicken® and Microsoft® Money.

Integrated Customer Care
Credit Card Management enables customer service representatives to take action on a customer’s behalf to resolve issues or even co-browse with a customer to build customer confidence and ensure greater self-service in the future.

Mobile Access
Credit Card Management provides online credit card management access to cardholders via any web-enabled device.